Articles on: Transactions

What causes payment failures or declines and how to avoid it?

Common Reasons for Declined Transactions

Here are some of the common reasons why transactions may be declined:

Insufficient Funds: Ensure your account has enough balance before making a transaction.
Address Verification Service (AVS) Mismatch: Ensure that the billing address you enter matches the address on file with your card issuer.
Incorrect CVV: Double-check the CVV code when entering your card details.
Wrong PIN: Verify your PIN when using your card at ATMs or point-of-sale terminals.
Payments to unauthorized merchants If a payment fails, contact Priyo Pay immediately instead of retrying multiple times.



Avoiding Account Issues:

We want to remind you that frequent declined transactions due to insufficient funds can lead to potential issues with your account. Continuous attempts to make transactions without sufficient balance may result in account reviews and possible suspension or termination.


Understanding AVS:

The Address Verification Service (AVS) is a security measure used by card processors to detect suspicious transactions and prevent fraud. When making an online purchase, it's essential to enter the billing address exactly as it appears on your Priyo Pay Virtual Billing Address . This helps to verify your identity and protect against unauthorized use of your card. Please watch these tutorials for better understanding:




To avoid any disruptions, we kindly ask you to:

Monitor Your Balance: Regularly check your account balance to ensure you have enough funds before making transactions.
Use Priyo Pay Virtual Billing Address: User your Priyo Pay Virtual Billing Address exactly and accurately while making transactions and adding card somewhere to avoid AVS mismatches.
Double-Check Details: Take a moment to verify your CVV and PIN when making payments.

Updated on: 19/08/2024

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