We’re sorry to see you go. If you'd like to close your Priyo Pay account, please follow the steps below.

Step-by-Step Guide-

1. Make Sure Your Account is Fully Verified

• Only fully verified accounts are eligible for closure
• If your KYC is incomplete, please complete it first to proceed

2. Check and Clear Any Dues or Subscription Fees

• Go to pay.priyo.com and log in
• Navigate to: Profile → Subscription → Pay Dues
• Settle any pending subscription fees before submitting a closure request
• Also withdraw any remaining wallet balance

3. Submit a Support Ticket

• Once your dues are cleared and account is verified:
• Go to the Support section inside the dashboard
• Submit a ticket with:

-Your registered email

-The reason for account closure (to help us improve)

4. Our Team Will Review Your Request

• After reviewing and verifying your request, we’ll proceed to close your account
• You’ll receive a confirmation email once the process is complete

⚠️ Important Notes:
• Once your account is closed, all data, cards, and transaction history will be permanently deleted
• This action is irreversible
• Incomplete or unverified accounts cannot be closed

Updated on: 30/07/2025