• What causes payment failures or declines and how to avoid it?

  Common Reasons for Declined Transactions Here are some of the common reasons why transactions may be declined: Insufficient Funds: Ensure your account has enough balance before making a transaction. Address Verification Service (AVS) Mismatch: Ensure that the billing address you enter matches the address on file with your card issuer. Incorrect CVV: Double-check the CVV code when entering your card details. Wrong PIN: Verify your PIN when using your card at ATMs or point-of-sale teFew readers

• How do I view/download my transaction history?

  To view the transaction history, please follow the steps: Log in to Priyo Pay Click on the ‘Transactions’ option from the left menu bar Select the account and specify the time period to view your transaction history on screen Download it as a statement.Few readers

• What is AVS?

  AVS stands for Address Verification System. It is a security feature used in card transactions to verify that the billing address provided by the cardholder matches the address on file with the card issuer. This system helps to prevent fraud by ensuring that the person making the transaction is the legitimate owner of the credit card. Here's how AVS works: Customer Provides Address: The customer provides their billing address along with their card information. Address VerificationFew readers

• How important is it to keep transaction invoices?

  It's very important to keep invoices for all business transactions. Always provide an invoice before receiving payments from clients and request an invoice before making payments. Ensure the invoice includes the client's name and contact number. The invoice must be created before you make or receive payments. Priyo Pay may request invoices to verify suspicious transactions. Failing to provide valid invoices may result in account closure. Priyo Pay reserves the right to take legal action againstFew readers

• What to do if transactions decline due to AVS failure?

  Priyo Card is an American card with Address Verification Service (AVS) enabled. Merchants like Facebook, Google, and Amazon may check AVS during payments. Ensure that the billing address on your merchant account matches the virtual billing address in your Priyo Pay account to avoid AVS issues. For more details, watch this video: যেসব কারণে প্রিয় কার্ড দিয়ে পেমেন্ট ফেইলড বা ডিক্লাইনড হতে পারে - YouTubeFew readers

• Why do payments sometimes remain pending?

  Payments, especially the first time on platforms like Facebook and Google, may remain pending for 1-2 dollars as part of the verification process. This amount will be refunded/settled within 2-3 business days. Pending payments can also occur occasionally, particularly with Google. If a payment is pending, it will settle automatically within a few business days.Few readers